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Evening and weekend appointments

If you are registered with a GP practice in Southampton, you can now get an appointment with a doctor or nurse from 8am to 8pm every weekday (including bank holidays), 8am to 4pm on Saturday and 8am to 2pm on Sunday. This appointment will either be at your GP practice or at one of the six hubs throughout the city.

These appointment slots are for a variety of different appointments, and can be booked through your GP practice when they are open or by phoning NHS 111 if your practice is closed. NHS 111 is free to phone and available 24 hours a day, 365 days a year.


Living Well Partnership – mailing address on correspondence

Please note that the official mailing address of the Living Well Partnership is Ladies Walk Practice. This means that any written communications you receive a copy of (such as discharge summaries from hospitals) will therefore be addressed to Ladies Walk Practice and a GP you may not be familiar with, rather than your regular surgery and GP.

We would like to reassure you that this does not have any impact on the care you receive from your regular surgery and your GP will continue to receive all correspondence about you.

A reminder that our surgery sites are Ladies Walk, Weston Lane, Bitterne Park, Midanbury and Harefield.

If you have any queries, please get in touch with the Reception Lead at your registered surgery who will be happy to help further.


Booking an online appointment

If you would like to use the online booking system please contact reception for a username and password.

You will be able to book a routine 10 minute appointment with a GP of your choice (subject to availability).

 Please make a careful note of the surgery where you are scheduling your on-line appointment booking for. You will be able to view appointment availability across all Living Well Partnership surgery's however, it always recommended that you visit the surgery where you are registered.

 For the booking of chronic disease, nursing clinics or to see other clinicians, please contact reception who will help find the most appropriate appointment for you.


Message to Patients


Dr Whitehorn will be retiring at the end of February after 32 years with Weston Lane and Harefield Surgery.

On behalf of our patients and staff at the practice we would like to wish Dr Whitehorn a long and happy retirement. 


Why and What are we changing?


econsult

Econsult is now live. Click the banner above get started.

We cannot accept any medication requests through this service.


Clinical system Merge

We have now completed all Data base mergers with Ladies Walk and Bitterne Park Surgeries and all practices are now part of the Living Well Partnership.

Your appointments and any correspondance will sill come from your normal surgery. If you receive any text messages regarding an appointment please attend your normal surgery.

Thankyou 


LD Friendly

Weston Lane is a Learning Disability Friendly practice.


 


Information for Patients

Update on our Merger Activities

Last July, the Partners of both Weston Lane & Harefield Surgeries and Ladies Walk merged to form the Living Well Partnership. The first phase of the merger, is the coming together of the business operations for the practices, which is complete. The second phase of the merger is the integration of the clinical operation. We are also excited to be able to announce that we are intending to merge with Bitterne Park and St Luke’s & Botley GP Surgeries.

This information leaflet intends to provide more explanation of the changes and how they might impact you. We would welcome your feedback and any questions you may have as we progress through this next phase. Please contact use our feedback boxes in the practice,or email us via soccg.livingwell-patientsrv@nhs.net

                                          July 2017 - Merger Update FAQ for patient


Harefield Surgery Closing on Friday Afternoons

Across the country the recruitment of GPs and securing of locums is challenging. The partners of Living Well Partnership have made the difficult decision to temporarily not open the branch surgery at Harefield on Fridays from 1pm.

 Between I.00 pm and 2.00 pm if you require to speak to a GP urgently please contact Weston Lane Surgery

Between 2.00 pm and 6.30pm on Fridays we will continue to provide full face to face and telephone access to GPs at Weston Lane Surgery for all Harefield patients. This includes providing access to the duty doctor, urgent paper or electronic prescriptions and home visits to our frail housebound patients. 

 

We will continuously review this change, and are committed to exploring how we can make new services available to support our patients.


CQC

The doctors and staff at Weston Lane and Harefield Surgeries in Southampton are proud to offer the highest standard of patient centred healthcare.  We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.

CQC

Weston Lane had their CQC inspection in November 2016.  How were we rated?

Click on the LATEST NEWS button on the right to find out......




WomenHealth     MenHealth

Child Health

Is your Child unwell?

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A new baby?

Are you expecting?

Click HERE to find common childhood symptoms explained, where to find the help you need, baby advice and staying healthy in pregnancy

Healthier Together 0-18


  

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